Messaging
SMS / Text Message Terms
This page describes the terms that would govern approved Ross & Associates Tax Office text messaging. SMS delivery and SMS security-code verification are not currently configured.
Effective January 1, 2026
Current Status
Text-message delivery and SMS security-code verification are not configured. Ross & Associates Tax Office will not represent SMS as available until a provider, a company-controlled sending identity, required messaging registration, delivery callbacks, and an authorized end-to-end test are complete.
Potential Security-Code Use
- Account enrollment or phone-ownership verification after the service is activated.
- A role-policy-approved backup or recovery step.
- Authenticator-app verification remains primary for Founder/Owner and Administrator access.
- A security-code consent never enrolls the recipient in marketing texts.
Consent
Providing a phone number does not enroll you in text messaging. Separate, explicit consent is required before approved SMS delivery. Consent for a security code is limited to authentication and recovery messages and never enrolls you in marketing. Consent is not a condition of purchasing any service.
Message Frequency
No SMS messages are currently sent. If activated, security codes would be sent only when requested or required by an approved security flow. Service and marketing message frequency would be governed by separate approved policies and consent.
Message & Data Rates
Message and data rates may apply. Charges depend on your wireless carrier and plan. Ross & Associates Tax Office is not responsible for carrier fees.
Opt-Out and Help
STOP and HELP instructions will be published with the approved sending identity before any messaging program is activated. For current assistance, use the Tax Office contact page or secure portal.
Current Availability
SMS verification is not configured. No carrier coverage, sending number, or delivery capability is represented as active until a provider and company-controlled sender are approved and an authorized end-to-end delivery test passes.
Privacy
Your mobile number is treated as confidential client information. We do not sell or rent mobile numbers. See our Privacy Policy for details.
Changes to These Terms
We may update these SMS terms from time to time. Continued participation in the SMS program after an update constitutes acceptance.
Related Policies
Questions about this policy? Contact us at info@rossandassociates-taxoffice.com or call 725.324.7787.
